Owldid builds clinic-grade websites and booking systems for Kenyan healthcare providers — GP clinics in Westlands, dental practices in Kilimani, fertility specialists in Lavington, paediatric chains in Karen and Mombasa, and small private hospitals on the city outskirts. We ship the patient intake, the M-Pesa consultation fee, the WhatsApp appointment reminder and the on-page SEO that gets a Nairobi clinic into the local 3-pack for "GP near me" search.
What a Kenyan clinic actually needs from its website
Most Kenyan clinic sites we audit fail at the same five things. A modern clinic website needs:
- Bookings, not contact forms. Patients want to pick a doctor, pick a slot, fill the intake form, and pay — in three minutes, from their phone, at 11pm.
- M-Pesa Daraja for consultation fees. Either STK Push at booking, or a Paybill the patient pays before arrival. Either way, the reception desk shouldn't be reconciling SMS at 6pm. See our Daraja integration guide.
- WhatsApp reminders. Open rates are ~98% in Kenya; SMS is ~85%; email is <25% for clinic appointments. Reminders cut no-shows by 30–50%.
- Doctor profiles with structured data. Each doctor gets a
Physicianschema block — qualifications, specialties, languages spoken, telephone, image. Google rewards this with rich-result eligibility. - Local SEO. "Clinic near me", "GP Westlands", "paediatrician Kilimani". LocalBusiness JSON-LD, accurate NAP across site/GBP/directories, neighbourhood landing pages for catchment areas.
What a clinic project costs in 2026
A clinic-grade website in Kenya in 2026 typically costs KES 95,000–220,000 one-off depending on number of doctors, integration depth and whether the existing patient database can be imported. Recurring costs are SMS/WhatsApp at pass-through rates, hosting (KES 5,000–25,000/year), and optionally an Owldid monthly retainer for content, reviews and SEO updates.
Three things move the price:
- Number of doctors and locations. A single-doctor practice is faster than a 12-practitioner clinic with multiple specialties and locations.
- Existing data to migrate. A clean spreadsheet imports in a day. A 6-year-old paper register takes a week.
- Integration with existing EMR or pharmacy systems. Where an API exists, we use it. Where it doesn't, we build a clean handover instead of forking the workflow.
How we handle patient data security
Kenya's Data Protection Act 2019 sets the baseline for clinic data handling. We build to that line and above:
- Encryption in transit (HTTPS, no weak ciphers) and at rest (database-level encryption).
- Role-based access — receptionist, nurse, doctor, admin each see what their role needs and nothing more. The admin can audit who saw which record.
- Audit logs on every patient record touch, kept 12 months by default.
- Encrypted nightly backups with 30-day retention to a separate provider.
- Consent capture baked into intake — patient signs the Data Protection Act consent at first visit, the system records when.
Recent work
While our deepest healthcare case studies are still under NDA, two analogous shipped builds illustrate the patterns:
- Nakuru Hardware — POS + M-Pesa reconciliation · the same reconciliation engine we use for clinic consultation fees.
- Palmera Dining — Owl AI concierge + WhatsApp lead capture · the same WhatsApp + lead-routing stack we deploy for clinic enquiries after hours.
How a clinic project starts
WhatsApp us on +254 113 333 522 or use the project form. The first conversation is a scope chat — we'll tell you on the call whether we're the right fit, sketch a realistic budget, and either book a follow-up or hand you a written quote within 24 hours.
Need a clinic website that books and gets paid before the patient arrives?
We've shipped this stack across hardware retail, restaurants, schools and motor dealers — and the same engine works for healthcare. M-Pesa, WhatsApp, intake, SEO, all owned by you.
Start a project → WhatsApp +254 113 333 522Also serving: SACCOs · schools · all of Kenya.
